Privacy Policy
UPLAND LABEL, LLC and its affiliates, divisions, facilities, and subsidiaries (collectively “UPLAND”) value and respect your privacy. This Privacy Policy describes the information UPLAND collects about you through its websites, how UPLAND uses this information, and other pertinent details related to your online interactions with UPLAND.
This Privacy Policy applies to the following websites and applications operated by UPLAND:
UPLAND is the controller for all of these websites and applications. By interacting with any of these websites or applications, you are accepting the terms of this Privacy Policy. If you do not accept the terms of this Privacy Policy, please do not use UPLAND websites or applications.
Information that UPLAND Collects
UPLAND collects information you provide directly through its websites and applications. UPLAND also collects information through automated means. Both types of collection are described in more detail below.
Information You Provide
Some UPLAND website and application functions request or require you to provide information. Required fields for these functions are clearly marked. Declining to provide required information may limit your ability to interact with UPLAND’s online tools and services.
For example, when submitting requests, questions, or comments through forms, you may be asked to provide your name, geographic region or address, phone number, fax number, email address, company name, and company website. In some cases, such as submitting a support request, you may also upload photos or documents. When downloading certain resources, such as whitepapers or e-books, UPLAND may ask for your name, email address, and company name. If you choose to participate in online forums, we may collect your date of birth, email address, company name, and region. For job applications submitted through our website, UPLAND may collect your name, contact information, and resume details.
UPLAND uses the information you provide solely to respond to your requests, fulfill your inquiries, provide access to materials, process job applications, communicate relevant product or service information, and help improve our site functionality and user experience. UPLAND does not intentionally collect or store sensitive information, and we ask that you refrain from submitting sensitive personal data through our online forms.
Information Provided by Third Parties Through Our Website
In some cases, third parties may submit information about you via UPLAND’s website on your behalf. For example, a colleague or authorized representative may submit your name and company information through a lead generation form or customer portal login request. Distributors, procurement teams, or consultants may also share your contact or project details to request pricing, place an order, or follow up on a project. If a third party enters your information through the website, we will treat that information in accordance with this Privacy Policy. UPLAND assumes that any individual submitting data on behalf of another person has obtained the appropriate consent to do so.
Additionally, access to certain areas of our website, such as our customer portal, may allow authorized users to manage order information, update records, or submit project data related to you or your company. The information submitted through these tools is stored securely and only used in accordance with the purpose for which it was provided.
Information Collected by Automated Means
UPLAND websites and applications may also collect certain types of information automatically, including page visits, user behavior, search activity, download statistics, and technical details such as device type and operating system. This information helps us understand how visitors interact with our content and improve the performance and usability of our website.
Tracking Technologies
We use cookies and similar tracking technologies (such as scripts, tags, and beacons) to enhance your browsing experience and remember your preferences. These tools may collect information such as browsing patterns, session duration, and website usage metrics. You may configure your browser or device to reject cookies, but this may result in some site features not working as intended. UPLAND websites do not respond to “Do Not Track” signals at this time.
IP Addresses
When you access our website, your device’s IP address is recorded in server logs located in the United States. If you create a user profile or register for certain services, your IP address may be associated with that record. Otherwise, IP addresses are not directly linked to personal information, except when needed to investigate unlawful or inappropriate activity, comply with legal requirements, or cooperate with law enforcement investigations.
Third Party Analytics
UPLAND uses Google Analytics to collect aggregate data about site usage and performance. Google Analytics may collect details such as the URL of the pages you view, your browser type, and your general location. UPLAND does not control how Google uses this information. We recommend reviewing Google Analytics’ privacy policies to understand their data practices.
Sharing Information
UPLAND may share your information with trusted third-party service providers who help operate parts of our website or support services. Examples include job application platforms (e.g., iCIMS), video hosting platforms (e.g., Wistia and YouTube), forum software providers (e.g., vBulletin), and translation tools (e.g., translations.com). These third parties may access and process your information only as necessary to provide services to UPLAND.
We may also share information if required by law, to respond to regulatory or legal processes, to protect our rights and property, or in the event of a suspected or actual legal violation. This includes cooperation with law enforcement, government agencies, and courts as needed.
Links to Other Websites
UPLAND’s website may contain links to third-party websites, including social media platforms and industry resources. These sites operate independently and may collect their own information about you. UPLAND encourages you to review the privacy policies of any linked websites to understand how your information may be collected, used, or shared.
Protection
UPLAND takes data security seriously. We implement reasonable physical, technical, and administrative safeguards to protect the information we collect through our website. While we strive to ensure the security of your data, no method of transmission or storage is completely secure.
Global Data Transfers
UPLAND is headquartered in the United States. By interacting with our website or submitting your information, you acknowledge that your data may be transferred to and processed in the United States and other regions where we or our partners operate. If you are located in the European Union, please note that the U.S. has not been deemed to provide an adequate level of data protection under Article 45 of the GDPR. We rely on exceptions outlined in Article 49 for the transfer of personal data, including your consent, contract fulfillment, or our legitimate business interests.
Data Retention
UPLAND retains personal data for as long as necessary to fulfill the purposes described in this policy, comply with legal requirements, and maintain accurate business records. When data is no longer required, it is securely deleted or anonymized.
Children
UPLAND’s websites and services are not intended for children under the age of 13. If you believe a child has submitted information to us, please contact us so we can promptly remove it. While certain forums may allow participation from users between ages 13 and 18, this is governed by applicable rules and requires appropriate consent.
Your Rights
Depending on applicable laws in your region, you may have the right to access, correct, delete, or request a copy of your personal information. If you wish to exercise any of these rights, please contact us using the contact details provided below. We may require verification of your identity before fulfilling certain requests.
Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
Email: info@uplandlabel.com
Mailing Address:
UPLAND LABEL
9524 Lee Highway
Ooltewah, TN 37363
EU Residents: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
Updates to this Privacy Policy
UPLAND may update or change this Privacy Policy from time to time and, unless material changes substantially affecting your privacy rights are made, without prior notice to you. The top of this Privacy Policy will indicate when it was most recently updated
