Privacy Policy

UPLAND LABEL, LLC and its affiliates, divisions, facilities, and subsidiaries (collectively “UPLAND”) value and respect your privacy. This Privacy Policy describes the information UPALND collects about you through its websites, how UPLAND uses this information, and other pertinent information related to your online interactions with UPLAND.

This Privacy Policy applies to the following websites and applications operated by UPLAND:

  • www.uplandlabel.com

UPLAND is the controller for all of these websites and applications. By interacting with any of these websites or applications, you are accepting the terms of this Privacy Policy. If you do not accept the terms of this Privacy Policy, do not use UPLAND websites or applications.

Information that UPLAND Collects

UPLAND collects information you provide directly through its websites and applications. UPLAND also collects information through automated means. Both mechanisms are described in more detail below.

Information You Provide

Some UPLAND website and application functions request or require you to provide information to UPLAND. Required categories of information for these functions are marked with an asterisk. Declining to provide the required categories of information may limit your ability to interact with UPLAND through its websites and applications.

[NOTE TO DRAFT:  WE NEED TO LIST ALL INFORMATION THAT A THIRD PARTY MAY PROVIDE TO US THROUGH OUR WEBSITE. SEE BELOW IN ITALICS FOR EXAMPLES I PULLED FROM ANOTHER POLICY.]

  • Requests, Questions, and Comments – UPLAND asks for certain information when you choose to make requests, ask questions, or submit comments using the forms on its websites and applications. When submitting your requests, questions, or comments, these forms may require you to enter information such as your name, address or geographic region, phone number, fax number, email address, company name, and company website. When submitting support requests through UPLAND’s applications, you also have the option to include photos.
  • Whitepapers and E-Books – UPLAND asks you to provide information such as your name, email address, and company name, in order to download certain whitepapers and e-books from some of its websites. 
  • Forums – UPLAND asks for your date of birth, email, company name, and geographic region when you sign up to participate in its online forums.
  • Job Applications – UPLAND requires you to provide your name, email address, phone number and address when you apply for a job through UPLAND’s websites. You may also choose to submit additional information such as a resume.
  • Creating online profiles – If you wish to create an online account or profile with UPLAND to access certain features or portals, you will be asked to provide personal information such as your name, telephone number, address, email address, country, and company name.

UPLAND uses the information you provide only consistent with your relationship with UPLAND and the practices described in this Privacy Policy in order to respond to your requests, questions, comments, or support needs; to provide you with reference materials and information that may be of interest to you; to allow you to participate in our online forums; to process your job application(s), to understand how visitors are interacting with UPLAND’s websites and applications, and to provide you with information about UPLAND’s products or services that may be of interest to you. UPLAND does not intentionally collect or store sensitive information about you. Please do not submit sensitive information to UPLAND through its websites or applications.

Information Collected by Automated Means

UPLAND’s websites and applications collect certain information by automated means, such as how many users visit, the pages visited, the searches conducted, or the number of downloads of UPLAND materials. By collecting this information, UPLAND will learn how to best tailor its websites and applications to its visitors. UPLAND collects this information as explained below.

Tracking Technologies

Cookies and similar tracking technologies, such as beacons, scripts, and tags, are small bits of code stored on a user’s computer hard drive or device, which enable a website or application to “personalize” itself for each user by remembering information about the user’s visit to the website or application. UPLAND uses tracking technologies on some of its websites and applications to enhance your experience. You can alter the configuration of your browser or device to refuse to accept cookies, but if you do so, it is possible that some areas of websites and applications that use cookies will not function properly. UPLAND’s websites do not respond to “Do Not Track” signals.

IP Addresses

When you visit UPLAND’s website, the IP address of the device you use to connect to the internet is automatically recorded in server logs located in the United States. UPLAND connects your IP address to the information you submit when creating a profile or registering to use one of its forums. UPLAND does not connect IP addresses to other personal information, except as necessary to investigate illegal conduct or any unreasonable conduct in connection with the use of its websites, to comply with legal process, and to assist law enforcement with subpoenas.

Third Party Analytics

UPLAND uses Google Analytics to obtain aggregated information about the traffic and usage of its website. Google Analytics uses cookies to capture information such as the URL of the page you are viewing, your browser information, and your geographic region. Google Analytics is not affiliated with UPLAND and UPLAND does not have control over the information that may be collected, used, and shared by Google Analytics. UPLAND encourages you to visit Google Analytics’ website to understand its privacy practices.

Sharing Information

UPLAND uses third party service providers to operate some of its websites’ functions. For instance, UPLAND’s career application platform is operated by a third party, iCIMS; vBulletin hosts UPLAND’s forums; translations.com translates UPLAND’s websites into foreign languages; and Wistia and YouTube host UPLAND’s online videos. These third party service providers often have access to the information UPLAND collects from you and UPLAND does not control the privacy practices of these entities. UPLAND encourages you to review the privacy statements of these third parties to make sure you understand the information that may be collected, used, and shared by them when you use these functions on UPLAND’s website.

In addition, UPLAND may disclose information about you to third parties where it has a legitimate purpose for doing so, including: (i) if it is required to do so by law or pursuant to legal process, (ii) in response to a request from law enforcement authorities or other government officials, or (iii) when it believes disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

Links to Other Websites

UPLAND may also provide links to third party social media websites that enable you to share information with your social networks and to interact with UPLAND on platforms not controlled by UPLAND. Your use of these third party websites may result in the collection or sharing of information about you. UPLAND encourages you to review the privacy statements and settings on the social media websites with which you interact to make sure you understand the information that may be collected, used, and shared by those websites.

UPLAND also provides links to third party websites such as the websites of its distributors, websites which it thinks may serve as useful resources, or websites advertising events that may be of interest to you. These third party websites are not affiliated with UPLAND and your use of these third party websites may result in the collection or sharing of information about you. Please review the privacy statements of these third party websites to make sure you understand the information that may be collected, used, and shared by them.

Protection

UPLAND uses reasonable administrative, technical, and physical safeguards to protect personal information collected through its website.

Global Data Transfers

UPLAND has its headquarters in the United States and information UPLAND collects from you will be processed in the United States and the regions where UPLAND and the third parties described above conduct business.

EU residents: The United States has not received a finding of “adequacy” from the European Union under Article 45 of the GDPR. UPLAND relies on derogations for specific situations set forth in Article 49 of the GDPR in order to transfer your personal information across international borders. In particular, UPLAND collects and transfers to the U.S. personal information only: (i) with your consent; (ii) to perform a contract with you; or (iii) to fulfill a compelling legitimate interest of UPLAND in a manner that does not outweigh your rights and freedoms.

Data Retention

UPLAND retains your information for as long as needed: (i) to conduct business with you; (ii) as needed for the purposes outlined in this Privacy Policy or at the time of collection; (iii) as necessary to comply with UPLAND’s legal obligations, resolve disputes, and enforce any agreements.

Children

UPLAND does not target its websites and applications to children under the age of 13.

UPLAND does allow individuals between the ages of 13 and 18 to participate in the Synapse online forum in compliance with the forum’s Terms and Rules and other applicable laws.

UPLAND does not otherwise target its websites or mobile applications to children as defined by applicable law. If you believe your child has impermissibly provided UPLAND with their personal information, please contact UPLAND, so that it can identify and delete the information.

Your Rights

To the extent required by law, UPLAND provides users with (i) reasonable access to the personal information collected through our website, and (ii) the ability to review, correct, export, and delete such personal information. Please contact UPLAND if you would like to exercise your individual rights and for information on any fee required to obtain copies of your personal information.

Contact Information

If you have comments, questions, or concerns about this Privacy Policy or UPLAND’s processing of your personal information, please contact UPLAND using one of the following methods:

Email: info@uplandlabel.com

Mailing Address:
UPLAND Label
9524 Lee Highway

Ooltewah, TN 37363

EU Residents: You have the right to lodge a complaint with a supervisory authority if you believe that UPLAND has processed your information in a manner inconsistent with your privacy rights.

Updates to the Privacy Policy

UPLAND may update or change this Privacy Policy from time to time and, unless material changes substantially affecting your privacy rights are made, without prior notice to you. The top of this Privacy Policy will indicate when it was most recently updated.

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